WHO WE ARE
Our Team
People Committed to Resolving Conflict and Strengthening Relationships
At RSCCM, our dedicated team brings together experience, empathy, and innovation to guide individuals, families, schools and organizations through conflict toward solutions.
Yarden Blumstein
Executive Director
Since February 2025, Yarden has reshaped how RSCCM engages with community, culture and growth. With extensive nonprofit experience in youth engagement, suicide prevention and program development, Yarden leads RSCCM with a focus on belonging, solution‐oriented collaboration and organizational excellence.
Ethan Campbell
Mediation Manager
Ethan applies fresh thinking to mediation services—expanding access, leveraging technology and strengthening outreach across schools, courts and the community. His leadership helps position mediation as the first choice for resolving conflicts before they escalate.
Alexandra Diefenthaler Restorative Justice Program Assistant
Alexandra has been a Restorative Justice Facilitator at RSCCM since 2023, and the Restorative Justice Program Assistant since 2025. As a Lansing area native, she is passionate about community building and is excited to see the program evolve to become a pillar for conflict resolution in Mid-Michigan. Alexandra has a Bachelor of Social Sciences in Humanities Pre-Law, and is an advocate for social justice, mental health awareness, and educational equity. She is interested in criminal psychology and understanding people, their circumstances, and their motivations–and strongly believes that everyone deserves the opportunity to learn and grow as a person and make amends. As a facilitator mediating conflict in schools Alexandra strongly values understanding, empathy, and accountability. As program assistant she takes a comprehensive approach to empower facilitators and students and strengthen the foundation of the Restorative Justice Program.
Enrique Garza
Restorative Justice Manager
Enrique brings behavioral-support expertise and a trauma-informed, culturally responsive approach to the restorative justice program. Since 2023, he has built safe, inclusive spaces for youth, families and community members to engage authentically, repair harm and rebuild trust.
Ron Haywood
Financial Coordinator
Prior to coming to RSCCM, Ron was the internal bookkeeper for Maner Costerisan CPA in Lansing. In other previous lives Ron did accounting and HR work at a property management company and an interior design company. Ron retired in 2016 but came back to work for RSCCM part-time in 2020 and was hired in February 2021. Ron says, “It’s an honor to work with the RSCCM team. I recognize the importance of mediation and Restorative Justice work and am proud to be a support person.” The only award he’s received was the Air Force Commendation Medal for his service in Viet Nam. “I have a sick sense of humor and think everybody should laugh at least once a day. A good laugh makes even the toughest days bearable.”
Pat Hemingway
Grants and Special Projects Liaison
The Resolution Services Center of Central Michigan (RSCCM) now matters more than ever. And I am thankful to be part of RSCCM’s endeavors in making a difference in helping individuals, organizations, and communities navigate conflicts to resolution. I get to contribute my acumen for effective processes, grant management, and agency relations all while in tandem with my passion for collaboration, critical thinking problem-solving, and community relations. My experience in the nonprofit arena has ranged in roles from volunteer center director to senior vice president of community investment, principally in the past with Capital Area United Way (now the United Way of South Central Michigan). As for my favorite quotes, one is attributed to the late James Baldwin. He said, “While not everything that is faced can be changed, but nothing can be changed until it is faced.” My other favorite quote is from the renowned Albert Einstein that “You cannot solve a problem from the same level of consciousness that created it.”
Camdyn Rushlau
Mediation Program Assistant
Pattie Schaefer
Intake and Mediation Specialist
Pattie Schaefer spent 28 years as a labor relations specialist for the US Postal Services, working with unions and management to negotiate contracts, arbitrate, write up assessments and grievances, and liaise between management, union and employees. Since starting at RSCCM in October 2022, Pattie has worked with clients as a mediator to find and facilitate an acceptable resolution for both parties. Pattie believes that mediation gives people alternatives, to resolve issues without high court costs and also gives people a chance to come to peaceful resolution. Ultimately, “mediation is important because it gives people the opportunity to control the outcome and have their say [outside of] the court system.”
Rob Schafer
Mediation Program Coordinator
Before his work with RSCCM, Rob Schafer worked as a Branch Manager for a real estate company for 24 years, running an office of 85 agents. Upon starting with RSCCM in January 2025, Rob has become certified in Civil and Domestic mediation. Rob demonstrates the highest service as a mediator, where he is a great listener and willing to work through problems and disputes being fair and consistent at all times. He helps parties through discussion and pursue a goal of resolution.
He says, “[Mediation is] important to help [those] who are struggling and may not have the means to pay for high cost legal services. I want people to be able to put disputes and disagreements behind them so they can have one less thing to worry and stress over.” Rob also says, “I want your experience with RSCCM to be the best. I am dedicated to your case and facilitating your mediation in a professional, fair and neutral process.”
Sabrina Sherman
Marketing and Outreach Coordinator
Sabrina Sherman joined RSCCM in March 2025 and has since provided executive support, outreach, and marketing expertise to the RSCCM team. Sabrina holds a Master’s in English Literature from University of Oregon where they are also pursuing a PhD in English. Sabrina believes mediation starts with the willingness to resolve conflict and the openness to facilitation strategies which help people come to resolution.
Felicia Underhill
Data Processing
Felicia Underhill was a Special Education Teacher before starting with RSCCM in September 2017. She has been an elementary education teacher, foster mom, and mediation specialist. She believes “working in a classroom or with any group of people whom you need to be in agreement to move on – you’re mediating.”
Shelly Zamora
Intake and Mediation Specialist
Prior to starting work at RSCCM in October 2022, Shelly Zamora retired from the Post Office and had volunteered as a CASA advocate from 2012-2020. Shelly is certified in domestic, civil, and special education mediation (SEMS). Through the process of intakes, Shelly likes to get to know people and help them get ready to mediate by making them comfortable with the process. As a certified mediator, Shelly ensures the mediation process keeps things fair. She sees that understanding the process of mediation typically leads to a better outcome. According to Shelly, domestic mediation is particularly important because it allows people to hear each other in a way they haven’t been able to hear each other in the past. Shelly says, “Any way we can help people through difficult situations, that’s where my heart is at.”
Paula Zera
Facilitator, Mediator, and Trainer
Paula Zera’s background is in law and as an Assistant Prosecutor for Ingham County and Federal Administrative Law Judge for Social Security Administration she was awarded as a member of a training group for the Associate Commissioner’s Office. She has been mediating for approximately 20 years and is currently a volunteer mediator, contract trainer, and contract outreach facilitator for RSCCM. Her sole focus is on mediation and facilitation rather than the practice of the law. Privately, she does US Postal Service EEO mediations, and as a volunteer mediator she does General Civil Mediation, Domestic Mediation, Child Abuse and Neglect Mediation, Adult Guardianship and Caregiver Mediation, Special Education mediation and facilitation, Behavioral Health mediations and facilitations, and Agricultural mediations. She says, “Getting people out of conflicts to resolution is really important and doing it by mediation is a friendlier way than going to court.”