WHAT WE DO

Frequently Asked Questions

Mediation Basics

A voluntary, confidential process where a neutral mediator helps people communicate and negotiate to reach their own agreement. The mediator does not decide the outcome.

Family and divorce matters, landlord–tenant issues, workplace conflicts, neighborhood disputes, and more.

Yes. A signed mediation agreement is treated as a legally binding contract. Once all parties sign, the terms can be enforced in court just like any other settlement agreement, and parties are expected to follow the commitments they agreed to during mediation.
 
Attendance is generally limited to the individuals directly involved in the dispute, the mediator, and any attorneys. With the agreement of all parties, support persons or subject-matter experts may also participate. Anyone not essential to the discussion may attend only with the consent of all parties and the mediator.
 
Mediation sessions can vary in length depending on the complexity of the issues and the number of participants. They typically last anywhere from one to several hours, and in some cases, multiple sessions may be needed to reach a resolution. 
 

Fees vary by case type and financial circumstances. A sliding scale or alternative referrals may be available.

Yes! Our restorative justice services provide support for kids, teachers, principals, and school staff. Special Education Medication Services (SEMS) also help students resolve conflicts related to individual education plans (IEPs) and special education services.

Mediator Qualifications

Mediators meet Michigan Court Rule 2.411 or Domestic Relations Court Rule 3.216 and are eligible for court appointment. Restorative Justice facilitators are trained in circle practices and alternative discipline methods.

Neutral mediators help manage communication, maintain respect, and support problem-solving. Approximately 74% of cases statewide reach a resolution through mediation.

Requesting Services

Submit a Request for Mediation form online or call (517) 485-2274. Staff will gather basic details and schedule next steps.

No. While parties can choose to agree to mediate before contacting RSCCM, it is not required. If you haven’t spoken with the other side about mediation or do not yet have their agreement to mediate yet, RSCCM can reach out on your behalf to see if they are interested in participating.
 

We offer both in-person and virtual mediation options.

Confidentiality and Safety

Yes. Mediation is generally a confidential process. Communications shared during the session, including discussions, documents, and settlement proposals, are typically not admissible in court and cannot be disclosed without the consent of all parties, except in limited situations required by law. There are some situations where confidentiality may be waived such as threats of harm, suspected abuse, etc.
 

Options include separate rooms, virtual sessions, staggered arrival/departure, or pausing a session if needed. Your safety is the priority.

Yes, with advance notice so the mediator can ensure the process remains balanced and productive. The other party also has to agree to have that support person in the meditation room. 

Volunteering and Training

You can participate in our State Court Administrative Office (SCAO)-approved training programs. 

Steps typically include:

  1. Completing a 40-hour General Civil Mediation Training.
  2. Co-mediating or observing to gain case experience.
  3. Participating in continuing training or specialty tracks (Domestic Relations, Restorative Practices, Special Education, etc.).
  4. Stay Updated with Continuing Education. To maintain your mediator status, RSCCM provides periodic update trainings.

No. Mediators come from varied personal and professional backgrounds. Core requirements are training, neutrality, and a commitment to respectful communication.

For current training dates or volunteer inquiries:

me******@***cm.org | (517) 485-2274

Yes! We’re a 501(c)(3) nonprofit and all donations are tax-deductible. Your gift helps us offer free conflict resolution services across Central Michigan. You can make a donation securely online. 

Yes. Contact us to inquire about current openings.

GET STARTED

We're here to help you take the first step. Request Mediation to connect with our team and learn more about how we can support you.

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