General Civil Mediation Training

Early registration discount available-register prior to September 1 and receive $75.00 off program costs.  Use coupon code SeptemberEarlyBird at checkout!

Benefits

• Learn how to become an approved mediator in Michigan
• Enhance your skills in resolving conflict and upgrade your resume
• Class size is limited allowing for personal coaching
• Experienced trainers are approved by the State Court Administrative Office
• Training is highly interactive
• Receive a comprehensive mediation manual and a mediation handbook
• Be coached in role plays by an experienced mediator

Topics

• Understanding and using the difference between interests and positions
• Using empathy to resolve conflict
• Maintaining neutrality
• Reframing the words of conflict
• Facilitating a group process
• Developing an agenda for difficult discussions
• Techniques to generate movement toward resolution
• Writing an agreement to resolve the dispute and more!